The Baseball Hits 26 Web Store is our official online shop where you can purchase in-game content directly through your browser. It offers exclusive bundles, bonus value, and additional payment options you won’t always find in the in-game store.

All items purchased through the Web Store are delivered directly to your Baseball Hits 26 account.

First, make sure that your email address is attached to your account in the game. You can do this by going to the in-game Settings > Account & Support > Link or Retrieve Account, then link to your Email address. 

Now you can go to the web store and login with your email address to make a purchase. Make sure you’re signing into the correct account before completing a purchase!

Purchases will automatically be added to your Baseball Hits 26 account. Currency balances will update immediately. If you purchased a bundle, please check your Team --> Inventory --> Owned Boxes.

If you don’t see your items:

1. Restart the game.
2. Make sure you’re logged into the correct account.
3. Wait a few minutes for processing.

The Web Store gives you:

1. Exclusive bundles and bonus value
2. Special web-only offers
3. More payment options
4. A fast, secure checkout experience

It’s the same great content, just more ways to power up your roster.

Payments may fail due to:

1. Incorrect billing details
2. Insufficient funds
3. Bank authorization issues
4. Payment provider restrictions
5. Security verification failures

We recommend checking your payment details or contacting your bank/payment provider. If the issue continues, contact Support.

You can contact Support in-game in the Settings menu or on web.

Please include your order confirmation number and receipt for faster assistance with a detailed description of the issue.

Purchases are delivered to the account logged in at the time of checkout.

If you believe you purchased on the wrong account, contact Customer Support immediately and include:

1. Your order confirmation number
2. The account you intended to purchase for
3. The account that received the purchase

We’ll review your case, but transfers are not guaranteed.

There are a wide variety of payment methods available through our web store, you can see which are available to you at checkout.

Yes. All payments are processed through secure, encrypted payment providers. We do not store your full payment information.

Some Web Store offers are exclusive and may not appear in the in-game store. Check back regularly for limited-time web-only bundles.

Yes! Promo codes can be entered at checkout when available. Promo codes are case-sensitive and may have expiration dates.

Offers may vary based on:

1. Your progression level
2. Your region
3. Active promotions
4. Account eligibility

Keep progressing and check back regularly for new bundles.

Yes. The Web Store works on both desktop and mobile browsers. You can also add the Baseball Hits webstore as a shortcut on your device, here’s how you do this:

1. Open the webstore on your mobile device 
2. At the bottom of your screen you’ll see a banner that says Add to home screen. Tap on the Add button and follow the instructions.